FAQs

Do you ship internationally?
No. Only United States

How long does shipping take?
Orders typically arrive within 4 to 7 business days after processing. Delivery times may vary depending on your location.

How can I track my order?
Once your order has been shipped, we will send you a tracking number via email so you can monitor its progress.

What are the shipping costs?
We offer free shipping on all orders.

Do your e-bikes and scooters come with a warranty?
Yes, all our e-bikes and scooters come with a manufacturer’s warranty. The warranty period and coverage details vary by product. Please check the product page or contact us for more information.

What should I do if my product arrives damaged?
If your product arrives damaged or defective, please contact us immediately at support@volt-glide.com with your order details and photos of the issue.

Can I return or exchange my order?
We accept returns and exchanges within a specified period for most orders if the product is unused and in its original packaging. Please refer to our return policy for more details.

How can I contact customer support?
You can reach us at support@volt-glide.com for any questions or concerns regarding your order.